SHIPPING & RETURNS
SHIPPING POLICY
Welcome to VULPES clothing's Shipping Policy! We are dedicated to providing you with the best shipping experience. Our shipping methods are reliable, and our packaging is designed to ensure that your orders arrive in perfect condition. We offer competitive shipping costs and strive to deliver your items in a timely manner. Your satisfaction is our top priority!
RETURN & EXCHANGE POLICY
**Return Policy**
At **The Vuples Clothing**, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it under the conditions outlined below.
### 1. Eligibility for Returns
- Items must be returned within **15 days** from the delivery date.
- Items must be **unused, unwashed, and in their original condition** with all tags attached.
- Items marked as **final sale**, undergarments, and customized products cannot be returned.
### 2. Return Process
To initiate a return:
1. Contact our customer support at **[contact@trendingthreadz.in](mailto\:contact@trendingthreadz.in)** with your order details.
2. Ship the item(s) back to us at the provided return address.
3. Once received, we will inspect the item(s) and process your return.
### 3. Refunds
- Approved returns will be refunded to the **original payment method** within **5-6 business days**.
- Shipping fees are **non-refundable** unless the return is due to a defective or incorrect item.
### 4. Exchanges
- We offer exchanges for different sizes or colors, subject to availability.
- If the desired item is unavailable, a refund will be issued instead.
### 5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within **2 days** of delivery. We will arrange for a replacement or refund at no additional cost to you.
### 6. Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to an error on our part.
- We recommend using a **trackable shipping service** for return shipments.
### 7. Contact Us
For any questions or concerns regarding returns, please reach out to us:
**The Vuples Clothing**
Email: contact@trendingthreadz.in